About Us

Highly Experienced with 30 Years of Service

Your Local Husband & Wife Dream Clean Team!

Sam's Carpet Steam Cleaners is locally owned and operated by Stephen and Denise, who have over 30 years’ experience in this industry. Sam’s Carpet Steam Cleaners was founded in 1977, and Stephen & Denise took over the reins of the business in 2002. Stephen & Denise work hard to be recognised by every client as the superior provider of domestic and commercial professional steam cleaning, and pride themselves on their excellent work and great customer service.

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What Makes us Stand Out?

At Sam’s Carpet Steam Cleaners, we pride ourselves on being honest, local, and reliable.

We treat each customer as an individual and we are always happy to discuss your options with you so that we can determine the best method for achieving the optimal results.

Our experience, in depth knowledge and high attention to detail sets us apart as a cleaner of choice for the more discerning customer. We believe in delivering personalised service as no two jobs are ever the same, so a “one-size-fits-all” approach is not always the best. We take careful consideration of the types of carpet or fabrics you have; the level of cleaning required and will tailor our work to suit the job at hand.

Sam’s Carpet Cleaners – A Name You Can Trust

Over the years we have developed a reputation for being extremely trustworthy. We understand it can feel odd leaving your keys and home to strangers, and this is not a decision we take lightly. We treat your home and possessions with the same care we take with our own.

We send you pictures during and after our clean so you can see the progress and end result. We make sure to place any furniture we need to move back exactly as it was, we even keep an eye on your pets while we work and make sure they are ok.

Frequently Asked Questions

How often should I clean my carpets?

To protect your investment and your health, carpets need to be professionally cleaned each year right from the beginning. You wouldn't run your car for five years without regular servicing and expect it to perform like new. Your carpets are the same, you must service them regularly from day one for optimum performance.

When cleaned and correctly maintained carpet life is significantly extended. We recommend that your carpets are cleaned every 9-12 months in a domestic situation and more often in a commercial property.

Remember, even when carpets don't appear to be particularly dirty, it's the unseen soils, bacteria and allergens that cause the real damage both to your carpets and to your personal health.
Can you guarantee to remove all stains?

No. Some stains are permanent. The carpet fibres may be damaged, or the dyes may have been damaged or changed. We are fully trained in spot removal procedures, so we can treat the mark, and often get some improvement, but some stains will not respond to any treatment.

We can clean carpets, but we cannot make them new again.
We have an asthmatic in the family. Should we pull up all our carpets?

A well-maintained carpet will act as a filter for your indoor air. Regular vacuuming with a good quality upright vacuum cleaner with a HEPA filter will keep dust levels down, and regular professional steam cleaning will keep the carpet in its optimal state. People with allergies or asthma are often allergic to dust mite waste products (it's not the dust mite themselves that cause the reaction).

Tiles, floorboards etc. do not hold on to dust, rather it gathers up in corners. When the front and back doors are open, the wind comes through blowing the dust up into the air (this is what you can see when the sun shines in) and this is now what you are breathing in. In the case of a well-maintained carpet, the dust is held in place between the pile until it is vacuumed with your upright vacuum and disposed of outside with the rubbish.

Dust mites live wherever humans live. They only cause problems when their numbers are allowed to build up, but regular cleaning and maintenance will prevent this. Often, when there is a problem, the carpet gets the blame, but don't forget to make sure that the bedding (pillows, blankets and mattress) is also regularly cleaned, vacuumed and aired! After all, we spend a third of our lives in bed, and this is where the dust mites really thrive!